Click on the link below to print and sign the ACH form. The form and a voided check will need to be taken to the Waterworks Office to complete the process.
Click on the link below to pay your water bill with a credit card or debit card. There are fees for using this service. For each transaction, there will be a 2.99% credit/debit card fee. None of the fees go to the Creston Waterworks, but go to the providers of the service to allow online bill pay.
Payments process at midnight, central time. Any payment made after the cutoff may result in a customer’s account becoming delinquent. For example: a payment due on Thursday will have until 11:59 P.M. Thursday night to avoid becoming delinquent.
Due to our accounting software, customers will only be able to apply funds to their water account. Customers will not be able to pay for any extra fees (disconnect fees, overdraft fees, etc.) through the online bill pay system. Customers must stop in at the office to pay any extra fees associated with their account and we only accept check or cash payments. Only cash will be accepted during overdraft situations.